What is an electronic shopping cart and how does it work ?

An electronic shopping cart works like a shopping cart you might use in a store in the real world.

When you are browsing the store and you see an item that you would like to purchase just click the "add to basket" button.
The item you have selected is then placed in your virtual shopping cart.
This does not actually purchase the item, but it allows you to store the item in your shopping cart until you delete it or complete the purchase process.
You can place as many items in your cart as you would like to purchase.
You can view the contents of your cart, remove items from your cart or modify quantities at any time by clicking on the "Basket" button.
When you are ready to complete your order click the "Checkout" button.

I am having trouble adding items to the shopping cart. When I try to add an item to the cart I receive an error. What is wrong ?

If you encountered an error, it was probably because you did not originally enter Comtesse du Barry through the main entrance. When you enter the store through the main entrance you are automatically given a shopping cart.
If you came to Comtesse du Barry through an old bookmark or a search engine such as Google, Alta Vista, you may have entered the store through a "side door" and thus, were not given a shopping cart automatically. Simply re-type the Comtesse du Barry main address. www.comtessedubarry.com. If the problem persists, contact info@comtessedubarry.com with this or any other specific problems that you may be encountering.

I am unable to access your secure online order form to complete my order, I keep getting errors. what's wrong ??

You may be using a web browser that does not support SSL . You can either try to contact us from another computer or you can order via e-mail, fax, or by calling us.

Is it safe to place orders with my credit card over the internet ??

Yes. The Comtesse du Barry on line site is located on a secure commerce server which utilizes SSL encryption technology. This technology is optimised under Microsoft's Internet Explorer or Netscape Navigator.
All information that you provide during the shopping process is encrypted for your protection.
You will know you are in an encrypted area when you see a solid key when using Netscape Navigator or a closed lock when using Internet Explorer.
Look for these signs before entering your billing information.